Vera is a good listener helps her customers solve problems and makes product suggestions that meet their needs Last year she received the Associate of Year award experience illustrates?

The experience illustrated by Vera's example is that of excellent customer service. Vera's ability to listen to her customers, understand their problems, and provide tailored product suggestions demonstrates her commitment to providing a high-quality customer experience. Her recognition with the Associate of the Year award further highlights her exceptional customer service skills and the value she brings to her organization.