How do you make serving sound good on resume?

When including serving experience on a resume, it's important to highlight the skills and responsibilities you gained from the role to make it sound impressive and relevant. Here are some tips on how to make serving sound good on a resume:

1. Use Action Verbs:

- Use strong action verbs to describe your tasks. Instead of simply writing "waitress", use verbs such as "attended", "ensured", "provided", "handled", "recommended", and "up-sold".

2. Quantify Achievements:

- If possible, quantify your accomplishments. For example, mention how many tables you handled during a typical shift, the average customer satisfaction rating you received, or any financial incentives you earned through upselling or efficient serving.

3. Mention Special Events or High-Profile Clients:

- If you've served high-profile guests, mention them in your resume. Similarly, if you've served during a special event or during peak seasons, highlight that to demonstrate your ability to handle pressure.

4. Highlight Customer Service Skills:

- Serving involves excellent customer service. Emphasize how you ensured exceptional customer experiences, such as resolving complaints effectively or going above and beyond to accommodate customer requests.

5. Teamwork and Communication:

- Serving requires teamwork and strong communication. Highlight how you worked with your colleagues to provide a seamless service experience. Mention any specific roles you held, such as team lead or shift manager.

6. Knowledge of Menu and Specials:

- Display your knowledge of the menu and daily specials. This showcases your expertise in providing food recommendations to customers.

7. Highlight Multitasking Abilities:

- Serving often involves multitasking. Discuss how you efficiently managed multiple tasks such as taking orders, preparing drinks, running food to tables, and assisting co-workers.

8. Adaptability and Problem Solving:

- Servers encounter various situations and challenges during shifts. Highlight your ability to adapt to unexpected situations and your skills in resolving customer issues promptly and professionally.

9. Certifications or Awards:

- Mention any serving-related certifications or awards you've obtained. This demonstrates your dedication to providing excellent service.

10. Use the STAR Method:

- When describing specific experiences or accomplishments, use the STAR method (Situation, Task, Action, Result) to provide a clear and structured response.

Remember to tailor your resume to fit the job you're applying for. Emphasize the skills and experience from your serving background that are relevant to the position you're seeking. By presenting your serving experience in a compelling way, you can make it sound good on your resume and increase your chances of landing the job you desire.