What Responsibilities of duty managers under provisions the sale liquor act?

Under provisions the Sale of Liquor Act, duty managers have several responsibilities, including:

1.Staff Training: Ensure all staff members responsible for serving or selling liquor are adequately trained in responsible service practices, liquor laws, and how to identify and manage intoxicated customers.

2.Compliance with License: Verify compliance with the terms and conditions of the liquor license, such as permitted hours of sale and types of alcohol that can be served or sold.

3.Age Verification: Implement systems to ensure customers are of legal drinking age before serving or selling alcohol. This may include verifying ID documents and using age-verification software.

4.Record-keeping: Maintain accurate records of all liquor sales and consumption, including quantities, dates, times, and customer details, as required by the liquor laws.

5.Supervision and Monitoring: Oversee and supervise the sale and consumption of alcohol on the premises to prevent intoxication, underage drinking, and other violations of liquor laws.

6.Responsible Service: Enforce responsible service practices, such as limiting the number of drinks served to a customer, refusing service to intoxicated individuals, and discouraging excessive drinking.

7.Intoxicated Customers: Intervene and manage situations involving intoxicated customers to ensure their safety and prevent disorder or harm to others.

8.Refusing Service: Have the authority to refuse service to any person who is intoxicated, underage, or disorderly, and to remove such individuals from the premises.

9.Incident Reporting: Report any significant incidents, such as assaults, thefts, or liquor law breaches, to the relevant authorities as required by the liquor laws.

10.Compliance with COVID-19 Regulations: During times of pandemics or public health emergencies, duty managers must ensure compliance with COVID-19 restrictions, such as capacity limits, social distancing, and hygiene practices.

11.Knowledge of Liquor Laws: Stay up-to-date on current liquor laws, regulations, and amendments, and ensure staff is also familiar with these laws and regulations.

12.Alcohol-Free Options: Provide non-alcoholic beverage options to customers who choose not to consume alcohol.

13.Customer Behavior: Address and manage any inappropriate or disorderly customer behavior that could disrupt the peace and order of the premises.

By fulfilling these responsibilities, duty managers contribute to the responsible sale and consumption of alcohol, ensure compliance with liquor laws, and maintain the safety and well-being of customers, staff, and the surrounding community.