how to turn down temperature in true glass chiller. Glasses are frozen?

It sounds like you're having an issue with your True Glass Chiller. Here's a breakdown of what's happening and how to fix it:

The Problem: Frozen Glasses

The most common reason for glasses freezing in a True Glass Chiller is that the temperature is set too low. These chillers are designed to rapidly cool glasses, not to freeze them solid.

How to Adjust the Temperature

1. Locate the Temperature Control: The control panel is usually located on the front or side of the chiller.

2. Consult the Manual: Your True Glass Chiller's manual will provide specific instructions for adjusting the temperature setting. It's important to follow the manufacturer's recommendations.

3. Increase the Temperature Gradually: Don't crank the temperature up too quickly. Instead, increase it by a few degrees at a time and monitor the glasses. Give the chiller time to adjust.

Additional Troubleshooting Tips

* Check the Door Seal: A damaged or loose door seal can allow warm air to enter the chiller, causing the temperature to fluctuate. Ensure the seal is intact and the door closes securely.

* Verify the Chiller is Level: An uneven chiller can affect the cooling system's efficiency. Use a level to ensure the chiller is properly leveled.

* Clean the Condenser Coils: Dust and debris can build up on the condenser coils, reducing cooling efficiency. Use a vacuum cleaner with a brush attachment to clean the coils.

Important Note: Always unplug the chiller before performing any maintenance or cleaning.

If the Problem Persists:

* Contact True Support: If you've tried these steps and the glasses are still freezing, contact True's customer support for further assistance. They can provide tailored advice based on your specific model and situation.

* Consider a Professional: If the issue seems complex, a certified technician can diagnose the problem and repair any underlying malfunctions.

By taking these steps, you can help ensure your True Glass Chiller is working properly and your glasses are perfectly chilled, not frozen!