7 step in service crew Burger Machine?

1. Greeting the Customer:

- Approach the customer with a friendly smile and greet them warmly. Use phrases such as "Hello, welcome to Burger Machine!" or "Hi there, how can I help you?"

2. Taking the Order:

- Listen carefully to the customer's order. Confirm each item they mention and ask about any special requests or modifications. Use phrases like "So, you'd like a cheeseburger with no pickles, right?" or "Would you prefer fries or a drink with that?"

3. Payment Processing:

- Once the order is complete, inform the customer about the total amount due. Provide several payment options, such as cash, credit/debit cards, or mobile payments. Handle the payment transaction efficiently.

4. Order Preparation:

- Pass the order details to the kitchen staff. Make sure the order is prepared according to the customer's preferences and dietary requirements. Monitor the preparation process to ensure accuracy.

5. Presenting the Order:

- When the order is ready, present it to the customer in a clean and professional manner. Double-check that the order is correct and complete.

6. Upselling and Customer Satisfaction:

- Engage with the customer during the order pickup. Ask if they have any additional requests or if they're satisfied with the service. Consider offering upselling opportunities, such as desserts or special add-ons.

7. Thanking and Bidding Farewell:

- Express gratitude to the customer for choosing Burger Machine. Encourage them to visit again and provide any additional assistance they may need. Use phrases like "Thank you for dining with us. We hope to serve you again soon!"